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The Impact of Talent Management on Organizational Success: A Study of Access Bank in Taraba State

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  • NGN 5000

Background of the Study

Talent management is a strategic approach to attracting, developing, retaining, and utilizing top talent within an organization. In the banking sector, where competition for skilled employees is fierce, effective talent management can provide a competitive advantage and contribute to organizational success (Akinola & Oyebanji, 2023). Access Bank, one of Nigeria's leading financial institutions, has invested heavily in talent management strategies to enhance employee performance, innovation, and overall organizational outcomes. In Taraba State, Access Bank operates in a dynamic economic environment, with growing competition from both local and international financial institutions.

Talent management at Access Bank encompasses various initiatives, including recruitment, training, leadership development, and succession planning, all designed to build a skilled and capable workforce (Oluwaseun & Mohammed, 2024). The bank’s success largely depends on its ability to attract top talent and ensure that its employees possess the skills and knowledge required to meet the challenges of an increasingly complex and competitive market. However, despite its efforts, there are ongoing challenges in retaining talent, particularly in remote areas like Taraba State, where access to training opportunities and career growth prospects may be limited.

This study will explore the relationship between talent management and organizational success at Access Bank in Taraba State. It will assess how talent acquisition, development, and retention strategies contribute to the bank’s overall performance, employee satisfaction, and long-term sustainability. The research will also examine the role of talent management in improving customer service, innovation, and competitive positioning in the banking sector.

Statement of the Problem

While Access Bank has implemented numerous talent management initiatives, challenges related to employee retention, skills mismatch, and leadership development persist in Taraba State. The bank’s ability to leverage talent effectively is crucial for maintaining its competitive edge and sustaining growth. The problem lies in understanding the impact of talent management on the overall performance and success of the bank in the region. Without a comprehensive strategy for managing talent, Access Bank may struggle with high turnover, reduced employee morale, and a lack of innovation, ultimately hindering its success and ability to meet customer needs. This study seeks to explore how talent management practices influence organizational success and provide recommendations for improvement.

Objectives of the Study

  1. To assess the impact of talent management on organizational success at Access Bank in Taraba State.

  2. To identify the key talent management strategies employed by Access Bank and their effectiveness.

  3. To recommend strategies for improving talent management practices at Access Bank in Taraba State to enhance organizational success.

Research Questions

  1. How does talent management affect the overall success of Access Bank in Taraba State?

  2. What are the key talent management practices employed by Access Bank in Taraba State?

  3. How can Access Bank improve its talent management strategies to enhance organizational success in Taraba State?

Research Hypotheses

  1. Effective talent management has a positive impact on the overall success of Access Bank in Taraba State.

  2. Employee development and training programs significantly improve organizational performance at Access Bank in Taraba State.

  3. A strong employee retention strategy positively affects the long-term success and growth of Access Bank in Taraba State.

Scope and Limitations of the Study

This study will focus on Access Bank employees in Taraba State and assess how talent management practices impact the bank's success. Limitations include the challenge of accessing sensitive internal data related to talent management practices and potential biases in employee responses regarding job satisfaction and development opportunities.

Definitions of Terms

  • Talent Management: The strategic process of attracting, developing, and retaining skilled employees to achieve organizational goals.

  • Organizational Success: The achievement of key performance indicators such as profitability, customer satisfaction, employee retention, and innovation within an organization.

  • Employee Retention: The ability of an organization to retain its employees over time, reducing turnover and fostering long-term loyalty.





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